Privacy Policy for the ACTL Portal

This Privacy Policy describes how [ACTL Portal] ("we", "us", or "our") collects, uses, and shares information when you use our mobile application ACTL] (the "App").

Information We Collect

We may collect and store the following types of information when you use our App:

  • Personal Information: We may collect personal information that you provide to us directly such as:
    • Name
    • Email Address
    • Contact Information
    • Nationality
    • Date of Birth
    • Gender
    • WhatsApp Number
    • Residential Area
  • Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Information: We may collect information about how you use the App, including the features you use, the content you access, and your interactions with other users.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide and Improve the App: We use your information to operate, maintain, and improve the App, including fixing technical issues and adding new features.
  • User Profile Establishment:

    • The primary objective of our application is to streamline the management of tennis club activities. Essential profile details, including Nationality, Date of Birth (to determine age), and Gender, are collected and displayed. These specifics are vital as they influence a player's capability on the court. Furthermore, these details allow users to assess their prospective performance against opponents, especially unfamiliar ones.

  • Communication Purposes:

    • Your contact details will be utilized for the dissemination of critical updates, alerts, and promotional content. Your WhatsApp number is a requisite to facilitate communication between players for match scheduling. Additionally, each division operates a dedicated WhatsApp group, serving as a medium for vital division-specific updates, notifications, and discussions. Membership in this group necessitates the provision of your WhatsApp number.

  • Match Coordination:

    • Knowledge of your residential vicinity assists players in mutually deciding upon a tennis court location that is convenient for both parties involved in a match.

  • To Analyze Usage: We may analyze user behavior and usage patterns to better understand how the App is used and to improve our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who help us with app development, hosting, maintenance, and other services.
  • Legal Requirements: We may disclose your information if required by law, government request, or to protect our rights and interests.

Your Choices

You can control the information you provide to us and how we communicate with you. You can opt-out of receiving marketing communications and may have other rights under applicable data protection laws.

Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Your Consent

By using our App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.

Links to Third-Party Sites

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@actl.me

Effective Date: [25/09/2023]